VAT Exemption

Who can Claim VAT Exemption?

Many items that we sell at Spring Chicken are VAT exempt for people who suffer from a disability and/or chronic or terminal illness. Charities can also claim VAT relief.

We should however let you know that VAT exemption cannot be claimed for a frail senior person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated for example they have a broken bone.

What items are VAT exempt?

The HMRC states that “equipment that has been designed solely for people with a disability, chronic or terminal illness or on the adaptation of equipment so they can use it can be VAT exempt”.  

Spring Chicken and our suppliers work closely within set government guidelines to assess if a product is VAT exempt or not. If a product is VAT exempt you will be able to see this by the logo on the product page.

Please be aware that VAT exemption cannot be claimed for temporary disabilities (like a broken bone) or for an able-bodied person (even if they are quite frail).

What the Government require

What the Government requires that you fill in a simple declaration setting out the nature of your disability disability and/or chronic or terminal illness.  Or if you are a charity your charity registration number

Spring Chicken require no proof of your disability or a doctor’s letter, however you need to remember that it is an offence to falsely claim that you or someone you are buying for is eligible for VAT exemption under the guidelines.

What you need to do on the Spring Chicken website

We at Spring Chicken want to make the process as easy as possible for you.  

We clearly mark any item that is eligible for VAT exemption on the product page to make this as straightforward as possible.

If you would like to claim for exemption then we ask you to fill in a box stating the condition and then the VAT on any eligible products will be removed. Please note that there is still VAT on shipping so you may still see a small amount of VAT when you review your order.

If you are eligiblethen the products VAT on the specific approved product will be removed.  

Shipping costs are not VAT exempt so you will see a small amount of VAT when you review your order.

What we do with your VAT FORMS

Spring Chicken has a legal duty to store these however we do not pass the details on these to anyone except the VAT office, as it forms part of our VAT obligation.  

As things change we will have to ask you each time you shop with us to fill in the VAT Exempt form.

What to do now?

If after reading this guide you are still unsure if you or the person you are buying for qualifies for VAT relief then please read the HMRC guide or email us at where we will be happy to answer.