The Biofreeze Spray works really well, giving almost immediate pain relief when sprayed. We had to prime the pump about 20 times to activate the spray on first use, but once it was working it did a good job. The spray smells lovely, it's non greasy and absorbs well. It came in a bottle covered with shrink wrap which was a little tricky to remove. The green writing on the side of the spray bottle is also difficult to read on a white background.