A stair climber is a relatively unknown choice when it comes to getting up and down the stairs safely. It always requires a second person to guide it – so for some that may rule it out straight away, but if that is not a problem for you, we recommend you have a home visit and see one in action – it’s quite a revelation, as we found out when we tested them! A stair climber has a distinct advantage because it is portable so you can use it outside the home, or when visiting others.

Click here for a call back, for brochures or to book a home visit.

Our Trusted Partner

There are two main types of stair climber. One comes with an integral seat and the other is designed to have a wheelchair attached. Both use a sophisticated brake system to remain safely on each step, as the wheels power up or down to the next step to continue your journey – all without damaging your stairs in any way. A stair climber always needs to be operated by a capable second person, they do not need to be strong, as the stair climber does all the lifting, but they must be steady on their feet to be able to guide the stair climber and be able to use the simple controls.

1

Integral seat stair climber

Stair climbers with integral seats are suitable for people who need assistance when climbing stairs. The seat is compact and there are steerable front wheels, so it’s incredibly easy to manoeuvre in small spaces and on narrow staircases.

  • Always needs to be operated by a second person
  • Dismantles easily for travel
  • Compact integral seat is perfect for narrow stairs
  • Suitable for most types of staircase
  • Battery needs to be regularly recharged

2

Wheelchair stair climber

These stair climbers are designed to attach quickly to a wheelchair. There is no need to transfer to a separate seat, as the stair climber carries you up the stairs whilst you are seated in the comfort of your wheelchair.

  • Always needs to be operated by a second person
  • Dismantles easily for travel
  • Simple to attach a wheelchair
  • Suitable for most types of staircase
  • Battery needs to be regularly recharged

Our partner has a fixed price for all new stair climbers which makes the buying process simple. Whether you are buying an integral seat stair climber or one that attaches to a wheelchair – the purchase price is the same. Rental options are also available and they are detailed below. All prices quoted are ex-VAT.

1

Purchase
£4,995

Our partner’s price for either an integral seat stair climber or one that attaches to your wheelchair is fixed at £4,995

Key factors that affect cost

  • 24 month warranty included in the price
  • Annual service is recommended at an additional £250
  • Included in the cost of the wheelchair compatible stair climber is a new Invacare wheelchair
  • Training at your home for up to four people is included in the price
  • Vat exemption for most users

2

Short term rental
from £1,750

Stair climbers can be rented from our partner for up to 2 months for £1,750, this may be an option if you are not sure how long you will be needing the stair climber.

Key factors that affect cost

  • Training at your home for up to four people is included in the price
  • Vat exemption for most users

3

Daily rental
from £500

Stair climbers can be hired by the day, perfect for occasions such as a family wedding where steps could prevent a loved one from attending. Costs vary by location and depending on whether you are trained on using the stairclimber or opt for an operator for the day

Key factors that affect cost

  • Trained operator can be provided from an extra £300/day depending on your venue’s location
  • Training will be given if you wish to operate yourself
  • Price includes delivery and collection to and from your venue
  • Vat exemption for most users

For many people a stair climber is not something they are familiar with, although they have existed for decades, they have mainly been used in public places like libraries, museums etc. After testing them domestically, Spring Chicken believes that they can be a good option for some people. Our partner will be able to guide you through the process, whether you want a brochure, someone to talk to or a home visit they will attend to your needs without pressure selling and with no obligation to buy.

1

Get more information

Get a brochure to look at in the comfort of your own home. If you have questions talk directly to our partner or call Spring Chicken and we’ll be glad to help

  • Request a call back from our Trusted Partner
  • Request a brochure direct from our Trusted Partner
  • Call Spring Chicken and talk to us in confidence
    on 0800 980 3961
Click here for more information

2

Arrange a Home Visit

If you use our partner you can book and enjoy a home demonstration knowing that you are under no obligation to buy. The home demonstration will take around 1 hour.

  • Have the person who will operate the stair climber with you – they need to be there to feel confident that they can guide the stair climber and operate the controls
  • Discuss which purchasing option best suits you, whether you’d prefer to rent or buy
  • You will be given a written confirmation of the price, warranties etc.

3

Review your quote

As our partner has fixed prices – your quote will be simple depending on the purchasing route you have chosen.

  • Details of your warranty and service options
  • There is no obligation to buy
  • Take as much time as you need. When you’re ready to go ahead, just call up
  • If you don’t wish to pursue a stair climber just let our partner know and they will not call you again

4

Get your stair climber delivered

It can take between 3 – 7 days for your stair climber to be ready from the time you call to confirm you wish to proceed. You need to make sure that all the people who will be operating it are there on delivery day to be trained.

  • Delivery and training will take up 90 minutes
  • Training for up to 4 people is included in the price
  • The engineer will spend as much time as you need showing you how to use it. They will only leave when you tell them that you feel fully confident and all your questions have been answered

Do I need a stair climber?

If you struggle to climb stairs or you use a wheelchair, a stair climber is something to consider. Depending on the model you choose, you don’t need to transfer out of your wheelchair to use it, there is no installation involved and you can take a stair climber with you to different locations. You do, however, always have to have a second person with you to guide the stair climber.

How do stair climbers work?

You sit in the seat and your carer stands behind the stair climber to operate the controls as it climbs the stairs. It uses a series of motor powered, rotating wheels with a sophisticated braking system to grip and climb or descend stairs or steps.

Do I have to pay for my home demonstration?

No, home demonstrations are free of charge with no obligation to buy.

How does it not roll down the stairs?

The brakes automatically stop at the edge of each stair.

Does a stair climber damage my stairs?

No, there will be no scratches, carpet damage or tyre marks left on the stairs due to the unique climbing mechanism and abrasion resistant tyres used by our partner.

Which stair climber is right for me?

At a home visit the assessor will listen to all your requirements and talk to you through your options.

I live alone. Can I use a stair climber?

No, you always need a second person to operate a stair climber, so if you live alone a stairlift or home lift might be better for you.

My partner is not very strong. Can we use a stair climber?

This shouldn’t be a problem. The stair climber has a powerful electric motor that does the lifting. Your partner needs to be able to operate the simple controls, and guide it. We suggest you book a free demonstration so your partner can have a go and see if they like it.

Will I fall off?

No – the integral seat stair climber has a lap belt and arms so feels very secure. You should secure the lap belt on your wheelchair when using the stairclimber in this mode.

How do you charge the battery that runs the motor?

The rechargeable battery pack just plugs into a regular power socket to charge. A full charge is enough to climb 300 steps with an 11 stone person (70kg).

What is the maximum weight that a stair climber will carry?

Stair climbers carry a maximum of 22stone (140kg).

How much does a stair climber cost to run?

Charging the battery will not impact on your electricity bill as it is a trickle charge.

How do I know if I’m buying a stair climber from a reputable company?

If you use our partner you can be assured that they will not use pressure selling techniques and will only sell or rent you a stair climber if they feel it is the right solution for you.

I’m worried that I won’t remember what is said at the home visit and demonstration.

The person who will be operating the stair climber for you will have to be present at the home demonstration, so they should be able to help you remember all that is said. You will be given a written quote so everything will be written down for you.

What safety standards should my stair climber have?

Stair climbers carry the CE mark and are tested to current European legislation.

Can I have a stair climber if I have narrow stairs?

Yes, at your home visit the assessor will discuss where you want to use it and make sure it is the right choice for you.

Is the stair climber noisy?

No, they are very quiet.

Will my stair climber be comfortable to use?

The special wheel system means that the ride is smooth and comfortable.

Will my stair climber come with a warranty?

Yes, a two year parts warranty is included.

Will my stair climber need regular servicing?

The usage of your stair climber will determine how often it is serviced, as a guide, most domestic stair climbers require yearly servicing.

What happens if I no longer need my stair climber?

There is a private resale market depending on the age and condition of the stair climber.

Can I rent a stair climber?

Yes. For a special event or for a visitor you may only need a stair climber for a short time. In these circumstances a rental arrangement might be best for you. Daily rental prices begin at £500.

Do I have to pay VAT on my stair climber?

If you meet the government criteria for VAT exception you will not need to pay the VAT on your stairlift. This will be discussed at the home visit.

Who can be VAT exempt?

VAT exemption is for those who suffer from a disability and/or a chronic or terminal illness. VAT exemption cannot be claimed for a frail senior person who is otherwise able-bodied or any person who is temporarily disabled or incapacitated for example, they have a broken bone.